Orders:
1. How long it days to receive an item?
Answer: It depends on the vendor and the item. Most of Afromart's are not made in Australia. So it could take 2 to 14 days to receive an item.
2. Can I return an item?
Anwer: Yes. Afromart is obliged to follow Australia Consumer and protection laws. Just like many Australian businesses, customers have rights and entitilments.
3. Can I sell on Afromart ?
Answer: Yes. You must be at least 18 years of age, live in Australia and have Australian Business Number.
4. Can I cancel an order?
Answer: Yes. Please contact our support team as soon as possible before an item is shippped. We are unable to cancal after an order is shipped.
Shipping & Returns:
1. What shipping method do you use?
Answer: In most cases we use Australian Post to deliver. However, we can use other courier services. If item is coming from overseas, we use courier services in those countries but items would be delivered by Australian Post when they reach Australia.
2. Do you accept returns?
Answer: Yes we do. Please return our "Terms of Sales" which gives more details.
3. Do you ship to overseas?
Answer: Yes. Even though Afromart is based in Australia, we have customers in the Pacific countries like New Zealand, Papua New Guinea we ship to as well.
4. How do you pay returns?
Answer: We return funds to only the original source; payment method that was used to pay for the item.
Payment:
1. What payment methods do you accept on Afromart?
Anwer: PayPal, Credit Cards, Debit Cards and bank transfers.